Using cached offline data

    Privacy Policy

    Effective Date: March 4, 2026

    Welcome to Ternity. Ternity is a family-focused communication platform designed to help families stay connected, organized, and safe. Protecting your privacy and the privacy of your family members is central to our mission.

    This Privacy Policy explains how Ternity collects, uses, protects, and shares information when you use our services.

    1. Who We Are

    Ternity is a private family networking platform that allows families to:

    • Communicate through messaging and updates
    • Share family moments
    • Coordinate activities
    • Use optional safety tools such as location sharing and family alerts

    Throughout this policy: "Ternity", "we", "our", or "us" refers to the Ternity platform. "User", "you", or "your" refers to anyone using the service.

    2. Information We Collect

    We collect information necessary to operate the service safely and effectively.

    2.1 Account Information

    When you create an account, we may collect:

    • First and last name
    • Phone number
    • Email address
    • Profile photo (optional)
    • Family role (e.g., parent, guardian, family member)

    This information allows us to create and manage your account.

    2.2 Family Network Information

    When you create or join a family group, we collect:

    • Family group name
    • Membership records
    • Invitation codes or join requests
    • Family roles and permissions

    This information enables family coordination features.

    2.3 Communications Data

    When you use messaging or interaction features, we collect:

    • Messages sent within families
    • Comments or interactions
    • Shared moments or posts

    These communications are private and accessible only to authorized family members.

    2.4 Device and Technical Information

    To maintain security and service quality, we may collect:

    • Device identifiers
    • Browser type
    • Operating system
    • Login timestamps
    • Trusted device identifiers
    • IP address (for security monitoring)

    This information helps prevent unauthorized access.

    2.5 Optional Location Data

    Some safety features allow family members to share location information. Location data is:

    • Optional
    • Controlled by the user
    • Visible only to approved family members

    You can disable location sharing at any time in your settings.

    3. How We Use Your Information

    We use collected information to:

    • Create and maintain your account
    • Allow families to connect and communicate
    • Deliver messaging and sharing features
    • Improve safety features
    • Prevent fraud and unauthorized access
    • Provide customer support
    • Improve the platform experience

    We do not sell personal information to advertisers.

    4. Family Privacy Model

    Ternity operates under a private family network model. Content shared within a family is visible only to members of that family unless you explicitly share it elsewhere. We design our platform to minimize exposure to outside parties.

    5. How We Share Information

    We do not sell or rent personal data.

    Information may only be shared in limited circumstances:

    5.1 With Your Family Members

    Information you share within your family group is visible to those members.

    5.2 Service Providers

    We may use trusted infrastructure providers to operate the platform, including services for cloud hosting, data storage, security monitoring, and notification delivery. These providers only process information on our behalf.

    5.3 Legal Requirements

    We may disclose information if required by law or to comply with legal obligations, protect the safety of users, or prevent fraud or abuse.

    6. Data Security

    We implement strong safeguards including encrypted communication, secure authentication systems, trusted device verification, and access control within family groups. While we take reasonable steps to protect information, no system can guarantee absolute security.

    7. Children's Privacy

    Ternity is designed for families and may include profiles for minors managed by parents or guardians. Parents or guardians control child profiles, visibility of shared content, and safety settings. We encourage guardians to supervise children's use of the platform.

    8. Data Retention

    We retain information as long as necessary to provide the service. You may request deletion of your account, after which personal data is removed or anonymized, family membership is terminated, and associated content may be removed depending on context.

    9. Your Privacy Controls

    Users can control their information through settings, including:

    • Updating profile information
    • Managing family membership
    • Controlling location sharing
    • Managing notifications
    • Deleting their account

    10. International Use

    Ternity may operate servers in multiple jurisdictions. By using the service, you consent to the processing of information in accordance with this Privacy Policy.

    11. Updates to This Policy

    We may update this Privacy Policy periodically. When changes occur, we will update the effective date and notify users where appropriate. Continued use of the platform indicates acceptance of the updated policy.

    12. Contact

    If you have questions regarding this Privacy Policy, please contact:

    Ternity Support
    Email: support@ternity.app
    Website: ternity.app